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Suburb Houses

CRISIS RESPONSE & MANAGEMENT PLANNING & EXERCISES

Prepare your organization for any emergency with our comprehensive Crisis Response and Management Planning Exercises. This graduated program is designed to equip decision- makers and staff with the essential leadership, problem-solving, and communication skills needed to effectively respond to crisis situations.
Through a series of structured exercises, participants will develop tailored crisis response procedures, engage in realistic tabletop scenarios, and tackle complex, unfolding situations, emphasizing consequence management, risk-to-brand, and external communication, serving as a comprehensive rehearsal for complex global crises.

METHODOLOGY

Crisis response and management is a leadership, problem-solving, and systems exercise to further equip decision-makers and staff to respond when emergency situations impact people and mission.
Each session includes specialized research preparation, in-person exercise at your office(s) with scenarios written for your specific threats and concerns, and close-out reporting

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  • Level 1 – SOP review and build, culminates with a Crisis Response Tabletop Exercise (half day)

    • Scenario to validate problem-solving process

  • Level 2 - Crisis Response Tabletop Exercise (half to full day)

    • Complex scenario tailored to test crisis management capabilities established during Level 1

    • Engages leaders and staff with challenges that can be resolved with attention and focus

    • Communication, messaging, and consequence management are introduced in this situation

  • Level 3 - Crisis Response Exercise (full-day exercise)

    • Scenario will be complex and complicated

    • Involves multiple situations unfolding at once and challenges the team to respond to external factors beyond the scope of the initial problem set

    • Consequence management, risk-to-brand, and effective external communication are all part of this exercise

    • The full-dress rehearsal for situations that could unfold due to unique global structure of many organizations

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RESULTS

By completing these exercises, your team will be better prepared to manage crises, protect your brand, and ensure seamless communication, making your organization resilient and responsive in the face of any challenge.

Dates/Planning Consideration

  • Begin immediately with review of existing crisis response SOPs.

  • 8-12 weeks for Exercises to be scheduled to allow for tailored scenarios for your specific business threats and concerns

  • Can deliver in-person or remotely.

Participant(s) (Min-Max):

Business: 5-20 stakeholders

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CRISIS RESPONSE AND MANAGEMENT PLANNING AND EXERCISES

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