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Global Travel Service Collapse Alert

Updated on 23 September 2019

The Situation:

Representatives of UK-based tour operator, Thomas Cook, announced on Monday, 23

September, that the company has applied for compulsory liquidation with immediate effect

following failure to negotiate the recapitalization of the company with its stakeholders.

The UK Civil Aviation Authority (CAA) confirmed that all associated companies, including

Thomas Cook Airlines, have ceased operations. All Thomas Cook flights leaving the UK have

been canceled as of 23 September and will not be rescheduled.

Over 150,000 Thomas Cook customers are currently abroad. Flight disruptions, including

delays, cancelations, and schedule changes, are expected in the coming weeks for all

Thomas Cook customers.

The Foreign and Commonwealth office released the following statement: If you’re

traveling and have been affected by the announcement that Thomas Cook has ceased

trading, you should visit for the latest updates. Those overseas can

call the CAA helpline on +44(0)1753 330 330 and for those in the UK the Freephone

number is 0300 303 2800.

Possible Effects:

  • Possible protests or demonstrations at airports

  • Cancelled flights and/or hotel reservations

Mitigating Factors to Apply:

  • Avoid all protests and demonstration, which have the possibility of turning violent

  • Check with the airport to confirm flight status before traveling to the airport

  • Monitor local media and news for updates

  • Visit for the latest updates

DISCLAIMER and Hold Harmless

Disclaimer: LSDS gathers information from multiple sources and offers insight and perspective to travelers. Sources cannot be validated for accuracy in every instance. Travelers assume all risk associated with their travel and are responsible for the decisions associated with travel and for their own safety. Users of this reference document agree, to hold harmless LSDS (LLC) its employees and clients associated with any risk or injury incurred during travel.


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